posted by: Jessica Delucchi, Project Manager eDirectory

A well designed website can definitely grab the eye of a visitor and keep them navigating your site for some time; however, to keep a visitor on your site for a good length of time requires strong content.

There are several steps to take in order to keep the content on your site relevant and fresh:

1. Be diligent about content

2. Perform regular updates

3. Create your own unique content

Be Diligent About Content

To create a content-rich website, you need to keep a clear focus. In other words, be disciplined. Creating content for a site is not a simple thing to do; it takes days to weeks of research before you get to the planning and development of content for your site. One way to stay on track is to use your time management skills to develop a schedule for research, writing, editing, and deployment. Be sure to remember that the content on your site is ever changing, so what you write up during the initial phases of your site can be updated in the future.

Perform Regular Content Updates

Content on a website is not a fixed item. The content is always evolving and changing to meet the needs of your customers and the needs of your visitors. A returning visitor to your site is more likely to spend time on your site again if they are reading new information, new articles, etc. One way to keep new and fresh information on your site is by adding a blog or a forum. The blog / forum is constantly updated by those members using those tools and keeps the information fresh for both the visitor and Search Engine Spiders looking through your site.

Create Your Own Content

When using the eDirectory it is important to ensure you have fresh content within your directory. It can be discouraging for a visitor to come to your site looking to purchase a listing when they see an empty directory. Due to the fact that you are selling business listing options it is important to show examples of each business listing option, even if the listing information is false. This will show to visitors and potential visitors what exactly they will receive from their purchase. For example, it is beneficial to have a fully detailed Showcase business listing in the directory which includes photos, Google map, video, slide show, etc. This can provide a great illustration of what the potential purchaser will be getting for the money spent with you.

Jessica
Project Manager, eDirectory

posted by: Jessica Delucchi, Project Manager eDirectory

Websites designed for eCommerce use have their own unique look and feel which attracts a visitor to do one thing, and one thing only, on the site – purchase something. The individual whom is designing the website needs to consider several factors of online selling during the design process.

Below are a few principals an eCommerce website design should include:

1. Be sure to give the user a pleasant experience when visiting your site and doing online shopping

2. Be sure to provide sufficient contact information, so visitors can contact the site owner with questions or concerns.

3. Make sure the website is easy to use and navigate.

4. Provide many examples of the items that are for sale

The principals of a good eCommerce website design are not new to anyone. Our every day to day experiences shopping either on or off line are still required to follow the same basic principles, however, with online sales it can get a bit trickier because all contact is visual and not verbal.

Be sure to give the user a pleasant experience when visiting your site and doing online shopping

When designing a site be sure it simple for individuals to find the items they want and the checkout process is not overly lengthy. It is important to have all items easily navigated to by one to two clicks of the mouse and plenty of ‘order now’ and ‘checkout’ buttons in front of the user. When users have to click back and forth multiple times to checkout, it can be a frustrating experience.

Be sure to provide sufficient contact information, so visitors can contact the site owner with questions or concerns.

Unlike a regular store, when purchasing items through an online eCommerce platform, it can be difficult to talk to a representative if questions arise. Be sure to make your contact information readily available to anyone who visits your site, either with a dedicated ‘Contact Us’ page or simple contact us text. It is beneficial, but not necessary, to have a contact us form dedicated to contacting the site owner directly.

Make sure the website is easy to use and navigate.

Similar to giving your user a pleasant experience on your site, you need to create a site that is easy to use and navigate. A website can become overbearing when there is a lot of content on the site, tons of pictures, pop-ups, and rollover text. When visitors come to your site to purchase something, they want to see what they are purchasing, and may not be interested in all the other fluff (however cool it may be). One of the best methods to follow is the KISS method: Keep it Short and Simple

Provide many examples of the items that are for sale

It is important to provide users to your site live examples of the items in which they are purchasing. The more examples you can have on the site, the more informed of a decision the user will be making on what they are purchasing. This can help alleviate questions and issues in the future that it was not fully understood what was being purchased.

Jessica
Project Manager, eDirectory