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eDirectory's customer support takes a personalized approach. Most of the time, you're working with your account representative who knows your directory best. Alternatively, you can work with one of our Project Managers to better route your questions in the right direction based on our support specialists.
Don't like using the phone, but still need help? Take a deep breath... we're here to make managing your directory as seamless as possible. Our Customer support program gives you a multitude of ways to communicate with our support staff. Utilize our live chat and get real time, immediate responses from our support team, or utilize our FAQ or Community Section to get the answers your looking for. Alternatively, you can submit a ticket through our online support system, ChangeRequest.com.
Help us improve! If you have ideas on how we can better server your needs, or want to provide feedback on our software or service, please call me directly, I'd love to hear from our clients.