A claim is an act committed by Members to adopt a listing in the directory with no owner. When you say owner, this is the Member to whom a particular listing belongs. A listing with no owner occurs when the Site Manager uses the Claim feature for the listing that he/she creates, or when he/she imports listings with no owners in his/her account. It appears in the directory front as follows:
Claim feature is not available in other item types like event, classified, promotion, article, and banner.
To change the claim setting, do the following:
- In the top navigation panel, click on Settings > Claims. After doing this, a form will appear like the one shown below:
- Check the necessary options that you want to apply to the claim feature (e.g., Sitemgr must approve the listing’s claim).
- In the Claim Text Link box, type the text that you want to appear in the directory front as link to claim the listing (e.g., Is this your listing?).
- Click on the Submit button.
