Communication is very important to us. We use the feedback coming from our customers in designing and improving eDirectory and other softwares that we develop. We always listen to what they say as there’s a saying that “Customers are always right”.

We provide channels on how you can reach us. Whatever your concern is, we’d like to hear from you. Just contact us by doing any of the following:

Contact us via our eDirectory website

eDirectory website has a Contact Us page and Forums. Contact Us page is where you can send your project proposal and inquiries about our service pricing, while forums is where you can share your thoughts and opinions with other users. Answers to most frequently asked questions can also be found here. We advise you to check the forums first when you have some questions in mind. If you cannot find the answers here, you can try using the other methods.

Contact us via our Workflow Management website

This is the most recommended way of requesting a customization and reporting bugs, but this method is only applicable for our existing customers. If there’s a bug that suddenly appears on your directory site, or if there’s something you want to change in its design and functionalities, then you can log in to your ChangeRequest account and open a new case containing your concern. Through this method, you will have the chance of communicating directly with the Project Manager.

Contact us via our Company website

To know more about our company and the other softwares that we offer, go to this website. There you can find a Contact Us page where you can directly write your inquiries.

Call us

When you want instant answers to your questions, you can call us at 1-800-630-4694. You need not worry because this is toll free. If no one answers your call, just leave a voice mail there and we promise to give you a return call within 24 hours.

Utilize our Live Chat

An alternative to calling is our chat service. Start the live chat by clicking on the Start Chat button on the top most part of our website. Note that this service only is available when the text “Online” appears on the chat.