“Your software isn’t cheap..”

Having been at eDirectory for several years now, we’ve run into our fair share of competitors. We’re confident that out of most of the solutions on there on the market, there isn’t a more powerful solution for the price. With a steady…

Continue reading

Blogging: A Voice to your Online Directory

From time to time, eDirectory runs promotions that provide free sales and marketing consultation for our clients. The idea is, having seen hundreds of our customers create online directories, we’ve grown to see some of the basic approaches to creating a successful…

Continue reading

Technology doesn’t care about us

“There is a trillion, not a billion, a trillion dollars in ad revenue that is going to leak down to all the hyper,local super nichey-niche-niche opportunities.” For a little over a year, I had the opportunity to work for an Online B2B…

Continue reading

What is Customer Service?

Simple Question RIGHT? Wikipedia defines customer service as: “Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation.” In the marketplace…

Continue reading