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eDirectory Reviews

Check our latest reviews and see what features helped other clients choose eDirectory.com as their technology partner.

4.9

Based on 464 verified reviews

What our customers say

Join thousands of satisfied customers worldwide

National Disability Insurance Directory

Multi-year implementation across multiple projects

"We strongly recommend this platform to any business looking for directory-style solutions."

After years of platform usage across multiple projects, the client highlights exceptional platform quality, outstanding support, and consistently positive usability feedback from sponsors, customers, and members alike.

Plataform
High quality with continuous technical evolution
Support
Responsive and knowledgeable service teams
Usability
Excellent feedback from all stakeholders
Visit www.ndi.directory
Testimonials

All customers reviews

4.9

Overall satisfaction rating

Browse 466 verified reviews from real customers.

16 Mar 2026

"Looking forward to getting started. Had a great call with Daniel and wanted to start ASAP."

M
Mark PA, United States
31 Jan 2026

"Please with the provided features and customer service."

D
Daniel GA, United States
06 Mar 2025

"So far so good. We are still in setup mode but it's easy to work with."

S
Staff MD, United States
24 Oct 2024

"The ordering process has been great so far. I can't wait to start developing the site and dive into the finer details."

AM
Alec M CA, United States
23 Oct 2024

"I am pleased to buy the Enterprise plan of eDirectory after a thorough search from across various other service providers. I liked it mainly because it has many value added features, including its ability to handle multiple categories and customized fields."

S
Salma Punjab, Pakistan
14 Oct 2024

"so far so good. The whole process feels very supportive"

RK
Rach K WA, Australia
26 Sep 2024

"Daniel was very nice to work with. He followed up with me and I appreciated that. The only thing I would say I was unsatisfied with was I was offered a special deal but I had very limited time to accept or decline it. I would have liked a little more time to go over my options. However, I'm still very happy with my purchase so far and I can't wait to start using my new edirectory."

C
Cherie
21 Jul 2024

"Just setting it up but it is fantastic so far, exactly what we need."

J
J. Staffordshire, United Kingdom
14 Jul 2024

"Unfortunately, my experience with eDirectory has not been a great one. The sales team was kind, the support staff is also kind, but the platform itself has been nothing but problems. The "staging site," which is where all the backend work for the actual website is supposed to take place, doesn't even load. I can't login to my own platform, it doesn't pull up, and there are 0 helpful articles that cover this issue. I have had long conversations including text-based chat, online chat, email, and even a phone call, and it's still an issue. At this point, I've lost 3 months of production that I can't get back. I'm no longer interested in resolutions, since clearly it's not a thing that can be fixed quickly. Instead, you'll find me taking my business to https://www.brilliantdirectories.com"

R
Rex UT, United States
10 Jul 2024

"So far, my experience with eDirectory is a positive one. I have not had the chance to go through all the functions and customer support but the sales support has been terrific. Once I joined, I received a lot of resources via email, which are great to get started. There are very informative and useful videos as well. I look forward to building my directory business and look forward to engaging with eDirectory with questions as they are bound to happen."

J
Javier CA, United States
12 Jun 2024

"Great!"

RM
Ron M AL, United States
10 Jun 2024

"Edirectory est la solution la plus adaptée pour les personnes non initiées à la programmation ou ne disposant pas des compétences techniques suffisantes pour développer ce type de site. L'interface est très simple de configuration, complète et les options proposées sont au top. Les services techniques et commerciaux sont très attentifs aux demandes de ses clients. Solution que je recommanderai à toute personne voulant créer un site."

G
GRUET France, France
04 Jun 2024

"The demo was in depth and answered all my questions. I was happy to see other examples. I've already started uploading on my new site and my new vendors are very excited for this website."

M
Meaghan TX, United States
03 Jun 2024

"eDirectory seems like a simple solution to our need for creating a directory with limited manpower and coding skills"

Y
Yordana ON, Canada
31 May 2024

"The classic, clean look is what first attracted me to this platform. Customer service is spot on as well as communicating all concerns. (I have a lot) Five Stars *****"

HS
Heather S FL, United States
25 May 2024

"So far it's great and looking forward to the future here at Edirectory"

9
9 TN, United States
22 May 2024

"Good to check this out"

DS
dynamic square
21 May 2024

"Howdy! So far, my experience with my sales rep was very productive, educational and overall, an amazing start to my project. It has just been a couple of hours since I purchased your services, but having that said, yesterday I had my introductory phone call conversation, and today my guided walk through zoom meeting, and I was amazed by what I can build, and how to pursue my business vision when it comes to hplist.com - the world of massages."

H
Hp NY, United States
17 May 2024

"Edirectory customer service is A++. The service team quickly responded to all questions and made the sign up process simple. Personal follow up from Edirectory made me immediately feel like part of a team working together to make my goals happen. Overall I would recommend Edirectory to anyone looking for a professional platform with excellent customer support."

CM
C McCallum ON, Canada
15 May 2024

"Looking forward to successful directory."

O
OD CA, United States
30 Apr 2024

"The out of the box setup will save me weeks of work and tons of money in software. I'm excited to get set up."

AR
A Reviewer MS, United States
30 Apr 2024

"Daniel has been great in supporting me to be part of this big family. Currently, I am only interested in see my dream platform ecommerce business coming into reality."

S
Steve-Lordson Greater Accra, Ghana
25 Apr 2024

"Compared to other vendors this has more features and looks lot more polished."

C
Cassius PA, United States
25 Apr 2024

"The sales executive were responsive and provided with detailed information. I am happy to be back on the platform."

S
Simba SK, Canada
18 Apr 2024

"Very quick to my sales info request. Daniel answered all my questions in clear language and showed me relevant examples to help me decide eDirectory meets & hopefully exceed my needs."

PM
Paul Mahoney MA, United States

Yes, I'd like an
eDirectory demo!