How Expensive Is Good Customer Service?
Ok, so I would like to relate a story that happened to me just this past week. But before I do, I would like to post a simple question. Be thinking about this question as you read this post (rant).…
Author: eDirectory Team
Hearing Michael Dell
This week, I was invited to an NVTC event in McLean, VA where Michael Dell was speaking. It was interesting to hear that in 1983, while he was a freshman, he noticed an opportunity to sell computers for less. He saw that when you…
Use of Time
Tips for High Quality Time Management Setting time aside for those important tasks is never an easy thing to do, especially if you are the procrastinator type. However, there are many ways for you to turn around your procrastination traits…
Investing Time and Effort in Marketing Your Site
It’s funny how many times I’ve received the question, “Is there a free program that will optimize my site?” Fortunately, most online business owners know that doing search engine optimization (SEO) is an ongoing effort in running a company on the Internet.…
Sales and Marketing Today
You’re not in business to be popular Kirstie Alley, popular 1990’s actress I thought about this quote and realized the irony of it given my role with Arca Solutions. I am responsible for educating our prospects and customer base on how…
We are the Project Managers
Hi Everyone; My name is Jessica. Just 2 years ago I started at eDirectory as a project manager and I am now currently one of several project managers we have in the office. The project managers here come from a diverse background…
The eDirectory Blog is Live!
Friends, A little over 5 years ago I rented a small office, hired 2 young developers and opened for business. The idea was simple – software and services for digital media. Back in 2003 the dot com bubble had burst,…