Practical guides, expert strategies, product updates, and growth ideas from the team behind thousands of online directories.
Simple Question RIGHT? Wikipedia defines customer service as: “Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation.” In the marketplace…
Content Management System (CMS): “is a computer application used to create, edit, manage, search and publish various kinds of digital media and electronic text. CMSs are frequently used for storing, controlling, versioning, and publishing industry-specific documentation such as news articles,…
For maximum efficiency, it is necessary to have a structured sales method. Yet, we see so many companies ignoring this. Unless a company has structure in their sales process, sales can easily be lost. The first and most basic step…
Tuesday, February 24th, 2009 The vast majority of start-up companies do not make millions of dollars overnight. It can take a bit of time to reach the ultimate profitability goals and margins. A website based off the eDirectory software is no different…
Owning a domain name that is geographically based is a hot commodity right now. This will be, especially true this year, with Google moving towards a localized search model. In other words, when someone places a search, Google will come back with…
A well designed website can definitely grab the eye of a visitor and keep them navigating your site for some time; however, to keep a visitor on your site for a good length of time requires strong content. There are several…
The head of Women in Technology , a 14 year old D.C. organization, invited me to speak about about Arca Solutions’ product and services. The thing that really struck me once I got to the event was how hard the economic conditions have…
Websites designed for eCommerce use have their own unique look and feel which attracts a visitor to do one thing, and one thing only, on the site – purchase something. The individual whom is designing the website needs to consider…
Ok, so I would like to relate a story that happened to me just this past week. But before I do, I would like to post a simple question. Be thinking about this question as you read this post (rant).…
This week, I was invited to an NVTC event in McLean, VA where Michael Dell was speaking. It was interesting to hear that in 1983, while he was a freshman, he noticed an opportunity to sell computers for less. He saw that when you…
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